2951 Kinwest Pkwy, Irving, Texas, 75063
Dr. Nguyen-Luu is frequently praised for her attentive, kind, and knowledgeable approach to patient care. Many patients feel she truly listens and provides excellent support during pregnancy. Conversely, the office staff receives heavy criticism for being rude, unhelpful, and disorganized. Billing issues and difficulty reaching the office are common complaints that overshadow the positive clinical experience.
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✓ What Works Well
✗ Areas to Improve
Dr. Luu is amazing, but the staff makes it hard to return.
I love the doctor, but the administrative side is a total headache.
Great care, but the office environment is very stressful.