8450 Northwest Blvd, Indianapolis, Indiana, 46278
Dr. Mark Osborne is a polarizing figure. Many patients find him compassionate, knowledgeable, and effective, with some even calling him a 'miracle worker.' Conversely, a significant number of patients report feeling rushed, dismissed, and unheard, with some describing him as arrogant or condescending. The administrative experience, particularly regarding billing and phone communication, is also a frequent point of contention.
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Be prepared with a concise list of your concerns, as appointments can be very brief.
✓ What Works Well
✗ Areas to Improve
He saved my life, but he can be very direct.
I felt rushed and unheard during my visit.
Great doctor, but the office management is frustrating.