Physical Therapy Today
2431 S Loop 289, Lubbock, Texas, 79423
This clinic is generally well-regarded for its professional and compassionate staff. Many patients report great success with their recovery and appreciate the personalized attention. However, there are recurring complaints about billing issues, long wait times, and the practice of working with multiple patients at once, which can feel impersonal. It is a solid choice, but be prepared for a busy environment.
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✓ What Works Well
- Professional and compassionate therapists
- Effective recovery programs
- Friendly and helpful staff
✗ Areas to Improve
- Billing and insurance communication issues
- Long wait times
- Working with multiple patients at once
- Do you accept my insurance?
- How long will my session take?
- Can I get a copy of my bill?
Kinley is the best.
The billing department is a mess.
They really know their stuff.
- Category Health & Medical
- Neighborhood Lubbock
- City Lubbock
- State Texas
- Postcode 79423
- Country United States
