Health & Medical · Primary Care

Physician Care Centers - Okeechobee Blvd

4611 Okeechobee Blvd, STE 110, West Palm Beach, Florida, 33417

Google Maps Updated: 19 May 2026
Authenticity Score: 55/100
About

Physician Care Centers on Okeechobee Blvd has a very divided reputation. While many patients love Dr. Willingham and his clinical team, the administrative staff is frequently criticized for being rude, unorganized, and difficult to reach. The transition to a larger corporate structure seems to have negatively impacted the patient experience.

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We analyze 76 public reviews for Physician Care Centers - Okeechobee Blvd using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 80/100
Admin Efficiency 30/100
Pro Tip

If you need a referral, be prepared to follow up multiple times and don't rely on the staff to handle it promptly.

Primary care focus
High demand for appointments
Pros & Cons

✓ What Works Well

  • Excellent and caring doctors
  • Thorough medical exams
  • Clean facility

✗ Areas to Improve

  • Rude and unorganized front desk
  • Difficulty with referrals and prescriptions
  • Long wait times for appointments
Frequently Asked Questions
  • How do I get a referral?
  • Why is it so hard to reach someone?
  • Are you accepting new patients?
User Feedback

Doctor is great, but the staff is a nightmare.

Impossible to get a return call.

Billing is a mess.