Physicians Care Walk-in Clinic - Chattanooga, Hixson
4490 Hixson Pike, Chattanooga, Tennessee, 37343
This clinic is a tale of two experiences. Patients consistently praise the clinical staff, including nurses and nurse practitioners, for being professional and caring. However, the front desk and billing departments are frequently criticized for being rude, unhelpful, and prone to administrative errors. It is a spot-on choice for medical care if you can get past the front desk.
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Bring a physical copy of your insurance card to avoid unnecessary delays or refusal of service.
✓ What Works Well
- Excellent clinical staff and NPs
- Fast diagnosis and treatment
- Clean facility
✗ Areas to Improve
- Rude and dismissive front desk staff
- Billing department errors
- Inconsistent communication
- Do you accept walk-ins?
- Why was I billed incorrectly?
- Is the wait time long today?
Clinical care is top notch
Front desk needs customer service training
Great for quick medical needs
- Category Health & Medical
- City Chattanooga
- State Tennessee
- Postcode 37343
- Country United States
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