2400 Longstone Ln, Marriottsville, Maryland, 21104
The clinical care provided by the doctors is generally rated as excellent, with many patients trusting them with complex eye issues. However, the front office staff is a major pain point, frequently described as rude, unorganized, and dismissive. Patients often feel frustrated by long wait times and poor communication, which overshadows the quality of the medical treatment.
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Bring your own prescription elsewhere for glasses to avoid the high-pressure sales and service issues.
✓ What Works Well
✗ Areas to Improve
Great doctors, but the front desk needs a total reset.
I love the care, but I hate calling for an appointment.
The medical team is top-notch, but the service is lacking.