Physicians Footcare
150 Highland Center Drive, Columbia, South Carolina, 29203
Dr. Moore is the clear star of this practice, with patients consistently praising her bedside manner, surgical skill, and genuine care. However, the practice is severely hampered by a problematic outsourced call center and administrative staff that many find rude or disorganized. While the clinical outcomes are generally excellent, the process of getting an appointment or resolving billing issues is a major source of stress for patients.
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Try to schedule follow-up appointments in person before leaving the office to avoid the outsourced call center.
✓ What Works Well
- Dr. Moore's surgical skill and bedside manner
- Effective treatment plans
- Friendly clinical staff
✗ Areas to Improve
- Outsourced call center is terrible
- Frequent appointment cancellations
- Poor administrative communication
- Why is it so hard to get a local person on the phone?
- Are the billing practices transparent?
Dr. Moore is amazing, but the office management is a disaster.
I love the doctor, but I'm tired of fighting with the call center.
Great care, but be prepared for administrative headaches.
- Category Health & Medical
- City Columbia
- State South Carolina
- Postcode 29203
- Country United States
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