90 Locust Ave, Danbury, Connecticut, 06810
This practice is a tale of two experiences: the doctors are frequently described as brilliant and compassionate, but the administrative and billing departments are a frequent source of major frustration. Many patients love their specific OB/GYN but struggle with the office's rigid policies, billing errors, and communication breakdowns. It is a high-quality clinical environment that is currently suffering from significant operational friction.
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Keep detailed records of all your billing and insurance communications; the office is known for administrative errors.
✓ What Works Well
✗ Areas to Improve
Doctors are great, office is a nightmare
Billing department needs a total overhaul
Great clinical care but poor communication