21 Highland Ave SE, Suite 100, Roanoke, Virginia, 24013
This practice is highly regarded for its pediatric care, with many parents praising the doctors' bedside manner and thoroughness. However, there are significant complaints about administrative issues, including long hold times, billing errors, and occasional rude staff. It is a great place for medical care, but requires patience with the office side.
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If you have an urgent need, try calling early in the morning or using the patient portal.
✓ What Works Well
✗ Areas to Improve
Great doctors, terrible admin
Hard to get an appointment
Hit or miss service