Piedmont Foot & Ankle Specialists
1001 Pemberton Hill Rd, STE 102, Apex, North Carolina, 27502
Patients generally value the clinical care provided by the doctors, often noting successful treatments for foot and ankle issues. However, the practice is plagued by significant administrative and billing complaints. Many patients report being ignored by the billing department and facing issues with insurance claims, which overshadows the positive medical outcomes for some.
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Keep detailed records of all your payments and insurance correspondence, as billing issues are common.
✓ What Works Well
- Effective foot and ankle treatments
- Knowledgeable doctors
- Good bedside manner
✗ Areas to Improve
- Billing department is unresponsive
- Insurance claim errors
- Difficult to reach by phone
- Why am I receiving bills for services not rendered?
- How do I get a hold of the billing manager?
Great doctor, terrible office staff
Billing nightmare
Effective care but not worth the stress
- Category Health & Medical
- City Apex
- State North Carolina
- Postcode 27502
- Country United States
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