Piedmont Health Services Carrboro Community Health Center
301 Lloyd St, Carrboro, North Carolina, 27510
This center is a vital resource for the community, but it suffers from significant administrative and communication challenges. While many patients praise the dental team for their kindness and skill, the health center side is frequently criticized for long hold times, billing errors, and difficulty scheduling appointments. It is a place where the clinical care is often good, but the 'front-of-house' experience can be a major source of frustration.
We analyze 72 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you have a billing issue, try to resolve it in person rather than over the phone, as phone support is notoriously difficult.
✓ What Works Well
- Kind and skilled dental team
- Sliding scale payment options
- Community-focused care
✗ Areas to Improve
- Extremely difficult to reach by phone
- Frequent billing and insurance errors
- Long wait times for appointments
- Why is it so hard to get an appointment?
- Are there billing issues?
Dental team is wonderful.
Impossible to get someone on the phone.
Billing is a mess.
- Category Health & Medical
- City Carrboro
- State North Carolina
- Postcode 27510
- Country United States
readers daily.