3672 Marathon Cir, #200, Austell, Georgia, 30106
Piedmont Orthopedics receives high marks for surgical outcomes and the expertise of doctors like Dr. Cone and Dr. Duffield. However, the administrative side is a major pain point, with many patients reporting long wait times, difficulty reaching staff, and issues with paperwork. It is a 'great doctors, frustrating office' situation.
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If you need FMLA paperwork, start the process weeks in advance; the administrative team is notoriously slow.
✓ What Works Well
✗ Areas to Improve
Dr. Cone is awesome.
The doctors are top-notch, but the front desk is a mess.
Paperwork is like pulling teeth.