2425 Brookstone Centre Pkwy, Columbus, Georgia, 31904
This clinic has a polarized reputation. Some patients find the doctors knowledgeable and helpful, while others report significant issues with bedside manner, dismissive attitudes, and poor administrative communication. The front desk staff is frequently cited as rude, and there are concerns about the consistency of care and the ability to get questions answered.
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If you are unhappy with your provider, don't hesitate to request a different one, as experiences vary significantly between staff members.
✓ What Works Well
✗ Areas to Improve
Hit or miss depending on the provider
Great medical care, but the office experience is stressful
Staff needs better training in customer service