Piedmont Prompt Care at Sweetwater
107 Walnut Ln, Suite 102, North Augusta, South Carolina, 29860
This urgent care clinic has a polarized reputation. While some patients appreciate the convenience and friendly staff, many others report significant issues with front desk rudeness, long wait times despite online booking, and concerns about the thoroughness of medical care. It seems to be a 'hit or miss' location where the experience heavily depends on the specific staff member or provider on duty.
We analyze 76 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you book online, call the clinic to confirm your spot, as the digital system may not sync perfectly with their front desk.
✓ What Works Well
- Convenient location
- Some staff members are very kind
- Online booking system (when it works)
✗ Areas to Improve
- Front desk staff often described as rude
- Online booking system is unreliable
- Concerns about medical thoroughness
- Does online booking actually guarantee a time?
- Why is the front desk so difficult?
Hit or miss experience
Billing department is difficult to deal with
Some providers are dismissive
- Category Health & Medical
- City North Augusta
- State South Carolina
- Postcode 29860
- Country United States
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