Pillay Internal Medicine Associates
100 Northpond Dr, Suite C, Walled Lake, Michigan, 48390
Pillay Internal Medicine is highly regarded for its clinical care, with many patients praising Dr. Carlson and Dr. Pillay for their thoroughness and genuine concern. The office atmosphere is often described as friendly and welcoming. However, some patients have expressed frustration with recent staff turnover, billing errors, and occasional communication lapses. Overall, it remains a popular choice for those seeking a more personal touch.
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If you have a billing question, ask to speak with the office manager directly rather than the general billing line.
✓ What Works Well
- Doctors are thorough and listen well
- Friendly and welcoming office atmosphere
- Low wait times
✗ Areas to Improve
- Recent staff turnover issues
- Occasional billing errors
- Some reports of poor communication
- Is it easy to switch doctors within the practice?
- How is the billing department?
Dr. Carlson is a lifesaver, truly cares.
Great doctors, but the front desk can be hit or miss.
I feel like family here, not just a number.
- Category Health & Medical
- City Walled Lake
- State Michigan
- Postcode 48390
- Country United States
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