Travel & Tourism · Truck Stop
Pilot Travel Center
11957 Douglas Ave, Urbandale, Iowa, 50322
Google Maps
Updated: 20 May 2026
Authenticity Score: 85/100
About
This travel center is widely criticized by truckers for its poor parking design, lack of food options, and cleanliness issues. While some staff are praised for their kindness, the overall experience is described as frustrating and inconvenient.
Our Review Process
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Most Relevant
15
Newest
20
Highest rating
20
Lowest rating
We analyze 75 public reviews for Pilot Travel Center using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Reliability
40/100
Speed
50/100
Pro Tip
Parking fills up quickly; arrive early if possible.
Parking: Difficult
Food: Limited
Pros & Cons
✓ What Works Well
- Friendly staff (some)
- Clean showers (some)
- Convenient location
✗ Areas to Improve
- Poor parking design
- Lack of food options
- Cleanliness issues
Frequently Asked Questions
- Is there parking available?
- Are there food options?
- Are the showers clean?
User Feedback
Parking needs improvement
More food options needed
Cleanliness is inconsistent
Quick Info
- Category Travel & Tourism
- City Urbandale
- State Iowa
- Postcode 50322
- Country United States
