Pilsen Smiles
971 W 18th St, Chicago, Illinois, 60608
Pilsen Smiles is a community-focused practice that many patients love for its friendly, neighborly vibe. The clinical care is generally well-regarded, especially for Invisalign and routine cleanings. However, the practice has faced significant criticism regarding billing transparency, aggressive cancellation fees, and inconsistent communication, leading to some very polarized experiences.
We analyze 71 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
They offer a 'comfort menu' including fidgets and blankets to help with anxiety.
✓ What Works Well
- Friendly, neighborly staff
- Great for Invisalign
- Comfortable atmosphere
✗ Areas to Improve
- Billing transparency issues
- Strict cancellation fees
- Inconsistent communication
- Are they good with children?
- What are the cancellation fees?
Dr. Ochoa is fantastic.
The office is very welcoming.
Watch out for hidden fees.
- Category Health & Medical
- City Chicago
- State Illinois
- Postcode 60608
- Country United States
readers daily.