Automobile · General Auto Repair

Pima Automotive

4702 E Pima St, Tucson, Arizona, 85712

Google Maps Updated: 19 May 2026
Authenticity Score: 75/100
About

Pima Automotive is a polarizing shop. Many customers appreciate the friendly staff and the owner's willingness to help, especially with quick fixes. However, there are numerous complaints about aggressive upselling, hidden fees, and poor communication. It is a shop that seems to work well for some, but many customers have had frustrating experiences with pricing and transparency. It is a shop that requires caution.

Our Review Process
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Highest rating
20
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We analyze 78 public reviews for Pima Automotive using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 65/100
Transparency 50/100
Pro Tip

Always verify the quoted price and any potential extra fees before authorizing work.

Convenient location
Family-owned business
Pros & Cons

✓ What Works Well

  • Friendly and helpful staff
  • Good for quick fixes
  • Convenient location

✗ Areas to Improve

  • Reports of aggressive upselling
  • Hidden fees and pricing discrepancies
  • Poor communication
Frequently Asked Questions
  • Do you offer free estimates?
  • Can you work on my specific vehicle?
  • Do you offer a warranty on your work?
User Feedback

Be careful with hidden fees.

Staff can be hit or miss.

Check your invoice for hidden fees.