555 Carthage St, Sanford, North Carolina, 27330
Patients generally feel well-cared for by the clinical staff, often highlighting the thoroughness and bedside manner of specific providers. However, the administrative side, particularly regarding communication and scheduling, is a major pain point. Many feel the clinic is efficient for routine care but struggles with complex administrative tasks.
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Use the patient portal for non-urgent requests, as phone lines can be notoriously busy.
✓ What Works Well
✗ Areas to Improve
The doctors are great, but the office staff makes it hard to stay.
I feel like a person here, not just a number.
Communication is the biggest hurdle.