1262 N Macomb St, Suite A, Monroe, Michigan, 48162
Patients are split between praising the friendly, anxiety-reducing staff and reporting significant clinical issues. While many find the environment welcoming and the hygienists top-notch, others report painful procedures and poor communication regarding treatment plans. Billing transparency remains a recurring pain point for some. Overall, it is a hit-or-miss experience depending on the specific dentist.
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Ask for a detailed treatment plan in writing before starting any major work to avoid surprise bills.
✓ What Works Well
✗ Areas to Improve
Staff is super sweet and bubbly
Dentists need to listen more to patient pain
Billing department needs to be more transparent