Pinnacle Dental
555 Grove St, Suite 108, Herndon, Virginia, 20170
Pinnacle Dental generally receives high marks for its modern facility and the gentle, thorough approach of Dr. Idrees. Most patients feel well-informed and comfortable during procedures. A subset of reviewers, however, highlights significant issues with administrative communication and occasional rudeness from support staff, which detracts from the overall experience.
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✓ What Works Well
- Gentle and thorough dental care
- Modern, clean facility
- Clear treatment explanations
✗ Areas to Improve
- Inconsistent administrative communication
- Occasional rude front-desk staff
- Billing and insurance confusion
- Are they in-network with my insurance?
- Why was my appointment changed?
Dr. Idrees is fantastic and very patient.
The front office needs to improve their communication skills.
Great for routine care, but complex cases can be hit or miss.
- Category Health & Medical
- City Herndon
- State Virginia
- Postcode 20170
- Country United States
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