Pinnacle Dermatology - Barrington
738 W Northwest Hwy, Barrington, Illinois, 60010
Patients generally praise the clinical care, with many highlighting the doctors' expertise and the friendly, professional staff. However, there are recurring complaints about administrative issues, including billing transparency, difficulty reaching the office by phone, and occasional rude behavior from front-desk staff. It is a practice where the medical care is often excellent, but the patient experience can be inconsistent.
We analyze 76 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you have trouble reaching them by phone, try using their online portal for appointment requests or questions.
✓ What Works Well
- Expert and compassionate doctors
- Thorough and clear explanations
- Friendly and professional staff
✗ Areas to Improve
- Poor phone responsiveness
- Billing transparency issues
- Rude front-desk staff
- Why is it so hard to get a human on the phone?
- How do I get a clear explanation of my bill?
Dr. Van Dam is a fantastic dermatologist, but the office staff is frustrating.
Great clinical care, but the administrative side needs work.
I trust the doctors, but the front office is very frustrating.
- Category Health & Medical
- City Barrington
- State Illinois
- Postcode 60010
- Country United States
readers daily.