Pinnacle Dermatology - Glendale
5651 W Talavi Blvd, #150, Glendale, Arizona, 85306
Patients generally find the clinical care at Pinnacle Dermatology to be effective and professional, with many praising the providers for their thoroughness. However, the office's administrative side is a major source of contention. Frequent complaints about phone responsiveness, billing errors, and poor follow-up care overshadow the good medical work for many patients.
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Always ask for a physical copy of your prescription or have them call it in while you are still in the exam room.
✓ What Works Well
- Effective and thorough skin examinations
- Friendly and knowledgeable clinical providers
- Easy to schedule appointments
✗ Areas to Improve
- Extremely poor phone responsiveness
- Frustrating billing and insurance issues
- Inconsistent follow-up care
- Why is it so hard to reach the office by phone?
- Are the billing practices transparent?
Great doctor, but the office staff makes it hard to return.
They never called in my prescription as promised.
The clinical care is top-notch, but the admin is a mess.
- Category Health & Medical
- City Glendale
- State Arizona
- Postcode 85306
- Country United States
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