8245 Holly Rd, Ste 101, Grand Blanc, Michigan, 48439
Pinnacle Dermatology in Grand Blanc has a mixed reputation. Many patients praise the medical staff, particularly Tim Kessler, for being thorough, kind, and efficient. However, there are numerous complaints regarding administrative issues, including long wait times, poor communication, and billing disputes. It seems to be a practice where the clinical care is strong, but the office management often causes frustration.
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If you have a billing concern, document every conversation and ask for a supervisor immediately to avoid being sent to collections.
✓ What Works Well
✗ Areas to Improve
Great doctor, but the front desk is a headache
Clinical care is top-notch, admin is not
Hit or miss depending on the day