Pinnacle Dermatology - Lapeer
3273 Davison Rd, Suite 5, Lapeer, Michigan, 48446
Pinnacle Dermatology in Lapeer is generally well-regarded for its clinical care, with many patients praising the doctors and PAs for being thorough and professional. However, there is a recurring theme of administrative frustration, particularly regarding phone communication, scheduling errors, and billing issues. While the medical outcomes are often positive, the administrative side of the practice can be a significant source of stress for patients.
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If you have trouble reaching them by phone, try using their online portal for scheduling or record requests.
✓ What Works Well
- Thorough and knowledgeable providers
- Professional and friendly clinical staff
- Efficient appointments (when they go well)
✗ Areas to Improve
- Difficult phone communication
- Scheduling errors and cancellations
- Billing and administrative issues
- Why is it so hard to get someone on the phone?
- Are the billing issues resolved?
Great doctors, but the front office is a headache.
Very thorough skin checks.
Scheduling is often disorganized.
- Category Health & Medical
- City Lapeer
- State Michigan
- Postcode 48446
- Country United States
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