701 E Roosevelt Blvd, Suite 200A, Monroe, North Carolina, 28112
This practice is generally well-regarded for its kind and thorough care. Patients often praise the providers, especially Dr. Brooks and Shannon, for being attentive and easy to talk to. However, there are recurring complaints about poor phone communication, billing issues, and some rude front desk staff. It's a place where the medical care is often excellent, but the office management can be a major source of frustration.
If you have a billing issue, try to resolve it in person rather than over the phone.
✓ What Works Well
✗ Areas to Improve
Great doctors, terrible admin
They really listen to you
Billing is a nightmare