Pinnacle Dermatology - Murfreesboro
1725 Medical Center Pkwy, Suite 300, Murfreesboro, Tennessee, 37129
Patients generally praise the medical providers for their expertise, friendliness, and efficiency. Many highlight Dr. Mitchell and Ashley McCormick as standout professionals who listen well and provide effective treatments. However, the administrative side of the practice receives significant criticism. Patients frequently report issues with billing, insurance verification, and rude front-desk staff. While the clinical care is often described as spot on, the administrative hurdles can make the overall experience frustrating for some.
We analyze 75 public reviews for Pinnacle Dermatology - Murfreesboro using our data models and filter out spam to highlight only authentic feedback.
Verify your insurance coverage directly with your provider before the appointment, as the office's online system may not always be accurate.
✓ What Works Well
- Highly skilled and personable medical providers
- Efficient clinical workflow and quick appointments
- Effective treatment plans for acne and skin conditions
✗ Areas to Improve
- Poor administrative management and front desk attitude
- Confusing and aggressive billing practices
- Difficulty reaching the office by phone
- Why is it so hard to get someone on the phone?
- Are the billing issues resolved quickly?
- Is the staff trained to handle insurance verification correctly?
The doctors are great, but the front office needs a total overhaul.
Great bang for the buck regarding medical results, but the admin stress is real.
Expect a long wait for appointments if you have a scheduling issue.
- Category Health & Medical
- City Murfreesboro
- State Tennessee
- Postcode 37129
- Country United States
