Pinnacle Dermatology - Orland Park
10720 165th St, Orland Park, Illinois, 60467
Pinnacle Dermatology in Orland Park has a mixed reputation. While many patients praise the doctors for their thoroughness and professional care, there are frequent complaints about long wait times, rude front desk staff, and poor communication regarding billing and prescriptions. The practice is often described as 'factory-like,' with patients feeling rushed or dismissed. While the clinical care is generally good, the administrative experience is a major pain point.
We analyze 73 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you have a concern, be persistent; the office can be difficult to reach by phone.
✓ What Works Well
- Thorough and professional doctors
- Clean facility
- Good clinical outcomes
✗ Areas to Improve
- Long wait times
- Rude front desk staff
- Poor communication
- Why is the wait so long?
- Do you take my insurance?
The doctor was great, but the staff is awful.
I waited for over an hour.
I felt like a number, not a patient.
- Category Health & Medical
- City Orland Park
- State Illinois
- Postcode 60467
- Country United States
readers daily.