Pinnacle Dermatology - Schererville (Formerly Dyer)
833 W Lincoln Hwy, Ste 205W, Schererville, Indiana, 46375
Patients are very happy with the clinical care, particularly Dr. Ward and Dr. Ozegovic, who are described as thorough and kind. However, the administrative side is a major source of frustration, with many complaints about the call center, billing errors, and difficulty getting appointments. It's a classic case of great doctors let down by poor office management.
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If you have billing issues, try to get a direct email or contact for the office manager rather than relying on the call center.
✓ What Works Well
- Excellent clinical care
- Thorough and kind doctors
- Clean facility
✗ Areas to Improve
- Poor call center communication
- Billing errors
- Difficulty scheduling
- Why can't I call the office directly?
- How do I resolve billing issues?
- Is the wait time long?
Doctors are great
Billing is a nightmare
Call center is unhelpful
- Category Health & Medical
- City Schererville
- State Indiana
- Postcode 46375
- Country United States
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