Pinnacle Dermatology - Smyrna
Health & Medical · Dermatology

Pinnacle Dermatology - Smyrna

515 Stonecrest Pkwy, # 200, Smyrna, Tennessee, 37167

Google Maps Updated: 13 May 2026
Authenticity Score: 89/100
About

Pinnacle Dermatology in Smyrna is highly rated for its professional, caring, and thorough clinical staff. Patients consistently praise the providers for their expertise and bedside manner. The primary complaints revolve around administrative issues, such as rude front desk staff, billing errors, and difficulty reaching the office by phone.

Our Review Process
20
Most Relevant
16
Newest
20
Highest
16
Lowest

We analyze 72 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 93/100
Admin Efficiency 35/100
Pro Tip

If you have billing questions, try to resolve them in person rather than over the phone.

High clinical satisfaction
Low administrative satisfaction
Pros & Cons

✓ What Works Well

  • Thorough and professional care
  • Friendly and supportive clinical staff
  • Efficient appointment flow

✗ Areas to Improve

  • Rude front desk staff
  • Billing and insurance issues
  • Difficult to reach by phone
Frequently Asked Questions
  • Why is the front desk so rude?
  • Are the billing issues common?
User Feedback

Great doctors, but the front office is a nightmare.

Professional and thorough, highly recommend.

Billing department is incompetent.

Location Details
Street: 515 Stonecrest Pkwy, # 200
Neighborhood: Stonecrest
City: Smyrna
State: Tennessee
Postcode: 37167
Country: United States
Location
515 Stonecrest Pkwy # 200, Smyrna, TN 37167
Quick Info
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