Pinnacle Family Medicine
303 Med Tech Pkwy, Suite 150, Johnson City, Tennessee, 37604
Pinnacle Family Medicine is widely praised for its compassionate and knowledgeable providers, particularly Dr. Humston and Dr. Colyar. Patients feel like family and appreciate the thoroughness of care. However, there are significant complaints regarding administrative hurdles, such as difficulty transferring medical records and unresponsive phone lines, which can hinder continuity of care.
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If you need medical records transferred, follow up with your new provider to have them send a formal request, as patient requests can sometimes get lost.
✓ What Works Well
- Compassionate doctors
- Thorough care
- Family-like atmosphere
✗ Areas to Improve
- Difficult record transfers
- Unresponsive phone lines
- Administrative delays
- How do I get my records sent to a new PCP?
- Why can't I reach anyone by phone?
- Are they accepting new patients?
Doctors are amazing, but the admin side is struggling.
I feel heard and cared for here.
Great care, but be prepared for admin frustrations.
- Category Health & Medical
- City Johnson City
- State Tennessee
- Postcode 37604
- Country United States
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