Pinnacle Healthcare Center
2309 W Dolarway Rd, Ellensburg, Washington, 98926
Patients generally have a positive experience with the sleep studies, often finding the staff professional, kind, and helpful. The facility is described as clean and comfortable. However, there are recurring complaints about administrative issues, billing confusion, and poor communication from the front office. The clinical care is strong, but the administrative side needs work.
We analyze 71 public reviews for Pinnacle Healthcare Center using our data models and filter out spam to highlight only authentic feedback.
Bring comfortable clothes and don't be afraid to ask for medication if you're worried about sleeping in a new place.
✓ What Works Well
- Professional and kind technicians
- Clean and comfortable facility
- Effective treatment plans
✗ Areas to Improve
- Billing and insurance confusion
- Poor front office communication
- Long wait times for follow-ups
- How long until I get results?
- Do you accept my insurance?
- Is the facility soundproof?
The sleep study was comfortable and well-managed.
The doctor is great, but the front office is a headache.
I finally got answers about my sleep.
- Category Health & Medical
- Neighborhood Ellensburg
- City Ellensburg
- State Washington
- Postcode 98926
- Country United States
