5975 Los Altos Pkwy, Sparks, Nevada, 89436
Pinnacle Medical Group in Sparks is generally well-regarded for its clinical care, with many patients praising the thoroughness and bedside manner of providers like Dr. Hicks and Valerie Leitko. The office is described as clean and professional. However, there are frequent complaints about the call center wait times and some administrative staff being rude or unhelpful. Patients often feel the clinical care is excellent, but the front-end experience can be frustrating.
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If you can't get through to the call center, try visiting the office in person to schedule your next appointment.
✓ What Works Well
✗ Areas to Improve
Great doctors, but the phone system is a nightmare.
Valerie Leitko is a fantastic provider.
Be on time, or they will cancel you.