2140 Fisher Rd, Mechanicsburg, Pennsylvania, 17055
Patients are divided. While many long-term patients appreciate the care from specific doctors, there is widespread frustration regarding the transition to a larger network. Issues with phone responsiveness, billing, and high staff turnover are common themes. It feels like a once-great local practice struggling with corporate growth.
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Use the patient portal for non-urgent communication to avoid long phone wait times.
✓ What Works Well
✗ Areas to Improve
Doctors are good, system is broken.
Wait times are excessive.
Used to be better before the merger.