Pioneer Medical Associates
14111 King Rd, Ste 320, Frisco, Texas, 75036
Pioneer Medical Associates is a polarizing practice. Many patients praise the doctors for their bedside manner and medical expertise, often calling them life-savers. Conversely, there is a loud chorus of complaints regarding the billing department, front office rudeness, and difficulty in scheduling or getting referrals. It seems like a place where the clinical care is strong, but the administrative processes are consistently failing the patients.
We analyze 78 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Always verify your insurance coverage and get a written estimate for any tests before they are performed.
✓ What Works Well
- Exceptional doctors
- Compassionate care
- Effective treatment plans
✗ Areas to Improve
- Billing and insurance issues
- Rude front office staff
- Poor communication
- Why am I being charged for tests I didn't authorize?
- Why is it so hard to get a referral?
The doctors are amazing, but the billing department is a scam.
Great medical care, but the front office is incredibly unprofessional.
I love the doctor, but I'm leaving because of the administrative mess.
- Category Health & Medical
- City Frisco
- State Texas
- Postcode 75036
- Country United States
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