11113 TX-16, Pipe Creek, Texas, 78063
The clinic is often praised for its compassionate care and reasonable pricing, especially during difficult end-of-life moments. However, there is a recurring theme of frustration regarding administrative staff, with some clients reporting rude behavior and difficulty getting appointments for sick pets. While the medical care is generally well-regarded, the front-office experience is a significant pain point for some.
If you have a sick pet, call as early as possible; the clinic is high-volume and appointments fill up quickly.
✓ What Works Well
✗ Areas to Improve
The vets are great, but the front desk needs training.
They were so kind when we had to say goodbye.
Pricing is much better than other local clinics.