Pittsburgh Gastroenterology Associates
2589 Boyce Plaza Rd, Suite 5, Pittsburgh, Pennsylvania, 15241
The medical care provided by the doctors is frequently described as excellent, with many patients feeling well-cared for during procedures. However, the practice is plagued by severe administrative issues, particularly regarding scheduling and phone accessibility. Patients are often frustrated by long hold times and a lack of responsiveness.
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If you need to schedule, try calling right when they open, but be prepared for a long wait regardless.
✓ What Works Well
- Excellent medical care and bedside manner
- Professional and skilled staff
- Successful procedures
✗ Areas to Improve
- Extremely difficult to schedule appointments
- Long phone hold times
- Lack of administrative responsiveness
- Why can't I get through on the phone?
- How do I schedule a follow-up?
Great doctors, but the office management is a nightmare.
I love the care, but I hate the scheduling system.
Expect to spend hours on hold.
- Category Health & Medical
- City Pittsburgh
- State Pennsylvania
- Postcode 15241
- Country United States
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