Food & Beverage · Pizza
Pizza Hut
1918 Shady Brook St, A, Columbia, Tennessee, 38401
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Updated: 18 May 2026
Authenticity Score: 62/100
About
This Pizza Hut is a very inconsistent experience. While some customers enjoy the food and friendly service, many report long waits, rude staff, and poor food quality. It's a spot that seems to struggle with staffing and management.
Our Review Process
20
Most Relevant
16
Newest
20
Highest rating
20
Lowest rating
We analyze 76 public reviews for Pizza Hut using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Food Taste
55/100
Value for Money
50/100
Pro Tip
Check your order before leaving; missing items are common.
Food quality
Service speed
Pros & Cons
✓ What Works Well
- Good food on good days
- Friendly staff on good days
- Convenient location
✗ Areas to Improve
- Long waits
- Rude staff
- Inconsistent food quality
Frequently Asked Questions
- Why is the service so slow?
- Is the food fresh?
- Why was my order wrong?
User Feedback
Consistency is a major issue.
Staff training needs improvement.
Management needs to be more professional.
Quick Info
- Category Food & Beverage
- City Columbia
- State Tennessee
- Postcode 38401
- Country United States
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