Food & Beverage · Pizza Chain

Pizza Hut

425 S Jefferson St, Frederick, Maryland, 21704

Google Maps Updated: 17 May 2026
Authenticity Score: 70/100
About

This Pizza Hut is a classic example of a chain that relies heavily on the individual shift. Some customers have great experiences with hot, fresh food and friendly staff. However, a significant number of reviews highlight major issues like raw food, long wait times, and poor customer service. It is definitely a gamble when ordering here.

Our Review Process
20
Most Relevant
13
Newest
20
Highest rating
20
Lowest rating

We analyze 73 public reviews for Pizza Hut using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Food Taste 65/100
Value for Money 70/100
Pro Tip

Stick to carryout to avoid third-party delivery issues and ensure your pizza stays hot.

Chain Pizza
Delivery Issues
Pros & Cons

✓ What Works Well

  • Good pizza deals
  • Friendly staff on good days
  • Fast pickup

✗ Areas to Improve

  • Raw or undercooked food
  • Poor customer service
  • Delivery issues
Frequently Asked Questions
  • Why is my pizza cold?
  • Do you use third-party delivery?
  • Can I get a refund?
User Feedback

Hit or miss quality.

Service is often lacking.

Good deals if you're lucky.