Food & Beverage · Pizza

Pizza Hut

8932 E 38th St, Indianapolis, Indiana, 46226

Google Maps Updated: 18 May 2026
Authenticity Score: 60/100
About

This Pizza Hut is frequently criticized for poor service and inconsistent food quality. Many customers report long wait times, burnt or incorrect orders, and difficulty reaching the store by phone. While a few reviewers have had positive experiences with specific staff members, the general consensus is quite low.

Our Review Process
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Most Relevant
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Newest
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Highest rating
20
Lowest rating

We analyze 73 public reviews for Pizza Hut using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Food Taste 40/100
Value for Money 35/100
Pro Tip

Carryout is generally more reliable than delivery at this location.

Delivery available
Carryout available
Pros & Cons

✓ What Works Well

  • Good pizza when made right
  • Some staff are helpful
  • App is convenient

✗ Areas to Improve

  • Burnt or cold food
  • Poor customer service
  • Long delivery delays
Frequently Asked Questions
  • Why is the delivery so late?
  • Why don't they answer the phone?
  • Is the store actually open?
User Feedback

Quality control is lacking

Staff attitude needs improvement

Delivery reliability is poor