2255 East Ridge Road, Rochester, New York, 14622
This location is struggling with consistency and service quality. While some customers enjoy the pan pizza, many report cold, stale, or incorrect orders. Staff behavior is frequently cited as a major pain point, with reports of rudeness and poor management. Delivery issues, including long wait times and missing items, are common. Overall, the sentiment is quite negative, with many long-time fans feeling the quality has declined.
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Order for carry-out rather than delivery to ensure the order is checked before leaving the store.
✓ What Works Well
✗ Areas to Improve
Food often arrives cold or incorrect.
Staff attitude needs serious improvement.
Value for money is low due to errors.