Other · Gym/Fitness Center
Planet Fitness
2560 Sycamore Rd, DeKalb, Illinois, 60115
Google Maps
Updated: 18 May 2026
Authenticity Score: 75/100
About
Planet Fitness in DeKalb is a budget-friendly gym that gets mixed reviews. Many members appreciate the clean facility and friendly staff, especially the manager, Carol. However, there are recurring complaints about broken equipment, poor maintenance, and issues with billing and cancellations. It's a solid choice for a basic workout if you catch it on a good day.
Our Review Process
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Highest rating
20
Lowest rating
We analyze 73 public reviews for Planet Fitness using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
General Service
60/100
Facilities
55/100
Pro Tip
Keep a copy of your cancellation confirmation to avoid future billing disputes.
Cleanliness: Good
Equipment: Needs Maintenance
Pros & Cons
✓ What Works Well
- Clean facility
- Friendly staff
- Good variety of equipment
✗ Areas to Improve
- Billing and cancellation issues
- Broken equipment
- Inconsistent maintenance
Frequently Asked Questions
- Is it open 24/7?
- How do I cancel my membership?
- Are there enough machines?
User Feedback
Great for a basic workout
Staff is hit or miss
Billing can be a headache
Quick Info
- Category Other
- Neighborhood Sycamore
- City DeKalb
- State Illinois
- Postcode 60115
- Country United States
