Automobile · Hyundai Dealership
Planet Hyundai
15601 W Colfax Ave, Golden, Colorado, 80401
Google Maps
Updated: 19 May 2026
Authenticity Score: 65/100
About
Planet Hyundai has a very split reputation. Sales experiences are often described as easy, low-pressure, and friendly. However, the service department is frequently criticized for poor communication, long wait times, and perceived incompetence. Many customers feel that once the sale is made, the level of service drops significantly.
Our Review Process
20
Most Relevant
17
Newest
20
Highest rating
20
Lowest rating
We analyze 77 public reviews for Planet Hyundai using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Service Quality
45/100
Transparency
50/100
Pro Tip
If you need service, try to get everything in writing and follow up frequently.
Sales: Good
Service: Poor
Pros & Cons
✓ What Works Well
- Easy and low-pressure sales
- Friendly sales staff
- Transparent pricing (for some)
✗ Areas to Improve
- Poor service department communication
- Long wait times for service
- Inconsistent service quality
Frequently Asked Questions
- Do you have loaner cars?
- How long for an oil change?
- Is the price negotiable?
User Feedback
Sales was great, service is a nightmare.
Hard to get a hold of anyone in service.
Easy buying process.
Quick Info
- Category Automobile
- City Golden
- State Colorado
- Postcode 80401
- Country United States
More Automobile
