434 E 5350 S, Suite D, Ogden, Utah, 84405
This clinic is a vital resource for many, with patients often praising the compassionate, non-judgmental, and informative care provided by the staff. Many feel safe and well-supported. However, there are significant and recurring complaints regarding long wait times, difficulty reaching the clinic by phone, and administrative errors. While the clinical care is often highly rated, the administrative and communication hurdles are a major source of frustration.
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✓ What Works Well
✗ Areas to Improve
The staff made me feel safe and comfortable.
The administrative side is a nightmare and needs serious overhaul.
I felt heard and well-cared for by the clinical team.