306 W 2nd St, Hastings, Nebraska, 68901
Patients generally appreciate the medical care provided by the surgeons, noting successful outcomes and thorough explanations. However, there is significant frustration regarding billing transparency, high costs, and the online scheduling system. While the clinical staff is often described as friendly, the administrative side of the practice is a frequent pain point.
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Ask for a full breakdown of costs before agreeing to any orthotics or procedures to avoid surprise bills.
✓ What Works Well
✗ Areas to Improve
Great surgeon, but the billing is a headache.
Staff is nice, but the wait times can be long.
Clear explanations, but sticker shock on costs.