675 State Rte 3, Suite 1, Plattsburgh, New York, 12901
This practice faces significant criticism regarding administrative efficiency, communication, and wait times. While some patients appreciate individual providers, the overall experience is frequently described as frustrating due to unreturned calls, billing errors, and long waits. The clinical care is often overshadowed by these administrative challenges.
If you have an urgent issue, try to visit in person if phone lines are unresponsive.
✓ What Works Well
✗ Areas to Improve
Great doctors, but the office staff is a nightmare.
I've been waiting for weeks for a call back.
The clinical care is good, but the admin side is failing.