Plaza Clinic - Family Care
2340 W Elk Ave, #6, Duncan, Oklahoma, 73533
Patients generally have a positive view of the doctors at this clinic, often highlighting their kindness, thoroughness, and willingness to listen. However, there are recurring complaints about the administrative side, including rude front desk staff, billing issues, and difficulty getting prescriptions called in. It is a clinic where the medical care is highly valued, but the operational side can be a source of frustration.
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If you have issues with prescriptions, follow up directly with the nurse or doctor if possible, as the front desk can be a bottleneck.
✓ What Works Well
- Kind and thorough doctors
- Welcoming atmosphere
- Good clinical care
✗ Areas to Improve
- Rude front desk staff
- Billing and prescription issues
- Long wait times
- Why is it so hard to get a prescription?
- Are the front desk staff always this rude?
Doctors are great.
Admin staff needs training.
Good care, but frustrating process.
- Category Health & Medical
- City Duncan
- State Oklahoma
- Postcode 73533
- Country United States
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