700 N Pearl St, n208, Dallas, Texas, 75201
The practice has a dedicated group of patients who love the clinical care, but the administrative side is a major source of frustration. Patients frequently report long hold times, difficulty with referrals, and a feeling of being 'just a number.' While the doctors are well-regarded, the office operations are a significant pain point.
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✓ What Works Well
✗ Areas to Improve
Doctors are great, front desk is a nightmare.
Efficient clinical care, poor admin.
Love the staff, hate the phone system.