Pleasants Hardware
4756 Finlay St, Richmond, Virginia, 23231
This hardware store is a local favorite, known for its friendly staff and the ability to find items that big-box stores don't carry. Many customers appreciate the personal service and the atmosphere. However, there are some reports of inconsistent service, with a few employees described as rude or unhelpful. Overall, it is a reliable, well-stocked store that offers a more personal shopping experience than larger competitors.
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If you need a specific part, bring the old one with you; the staff is great at identifying hardware.
✓ What Works Well
- Friendly and helpful staff
- Good selection of hard-to-find items
- Personalized service
✗ Areas to Improve
- Occasional rude service
- Some items can be pricey
- Inconsistent staff knowledge
- Do you cut keys?
- Do you carry specific hardware parts?
They have everything the big stores don't.
The staff is always so friendly and helpful.
I prefer this over the big-box stores.
- Category Retail & Malls
- City Richmond
- State Virginia
- Postcode 23231
- Country United States
readers daily.