Automobile · Ford Dealership

Pleasantville Ford, Inc.

47 Pleasantville Rd, Pleasantville, New York, 10570

Google Maps Updated: 19 May 2026
Authenticity Score: 60/100
About

Pleasantville Ford is another dealership with a very mixed reputation. While some customers have had great experiences with sales staff like Cheryl and Dave, the service department is frequently criticized for poor communication, long delays, and questionable repair practices. It is a dealership that seems to struggle with consistency, and many customers recommend looking elsewhere for service.

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We analyze 78 public reviews for Pleasantville Ford, Inc. using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 50/100
Transparency 45/100
Pro Tip

Always get a written estimate and ask for a detailed explanation of any recommended repairs.

New & Used Ford
Full Service Dept
Pros & Cons

✓ What Works Well

  • Professional sales staff
  • Good vehicle selection
  • Some positive service experiences

✗ Areas to Improve

  • Poor service department communication
  • Long wait times
  • Perceived dishonesty
Frequently Asked Questions
  • Do you offer loaner cars?
  • How long will my service take?
  • What is your warranty policy?
User Feedback

Sales was great, but service is a headache.

They don't seem to value customer time.

Proceed with caution.